ABOUT OUR OFFER

• Personal benefits: Attractive remuneration,  generous travel benefits, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB: 

• Planning, organization & operation of services such as transfer in, transfer out, transfers between hotels, tours, charter operation, and cruise line operation, airport Meet & Greets. 
• Transportation quotes for our guest prior arrive in the country.
• Support of customers in destination and logistic emergency resolution.
• Guest support through our service support cell phone.
• Proficient in Microsoft Office suite including Microsoft Teams.

ABOUT THE JOB: 

• Experience organizing and planning Travel Agency or Tour Operator Operations.
• Experience in the tourism business.
• Knowledge of the tourist product of Costa Rica (excursions, transportation, routes, times, weather, etc).
• Responsible, orderly resolute capacity, availability, and customer service.
• Microsoft office skills (word, excel, PowerPoint)
• Outgoing, proactive, and well organized.
• Able to work under intense pressure scenarios.
• Good communication, verbal, and written English.
• Fluent Verbal and written English, an extra European language would be advantageous.
• Ability to work under pressure, able to work effectively on tight timetables or deadlines
• Pro-active guest service mindset with a clear focus on quality and efficiency Open to learn, grow and drive your career while spreading smiles across the globe
• Open to multiple work hours (morning or afternoon and weekends).